What is a home care support worker?

WATCH: Kelsey from CRG Homecare explains typical tasks for a homecare support worker.


A home care support worker provides care and support to adults of all ages in their own homes; this includes elderly adults and those with a learning disability, a physical or sensory disability,  dementia or mental health issues.

Work can include:

  • personal care;

  • assisting with domestic jobs in the home such as help with preparing meals;

  • getting people involved in activities;

  • helping people access services in their community; or

  • liaising with an individual's family.

A home care support worker needs to be able to listen, empathise and communicate well. They also need common sense, resilience, patience and flexibility.

WATCH: Catherine explains what makes a good carer from her perspective as a service user


Typically employers will provide essential training and offer support to gain recognised qualifications. The qualifications are work based and recognised by all employers within health and social care.

Find out how rewarding a career in social care can be, watch our real life home care and support worker stories.