Testimonial 3

Rebecca - Reablement and Reviews Officer, West Cumbria

I have been working in care for around 10 years now and this year changed roles from Reablement Support Worker to Reablement and Reviews Officer.

During the pandemic it has been challenging to work in care, with all the new rules and regulations. It took a bit of getting used to the new PPE and way of working, but then the job is incredibly rewarding and when you have a job like care you adapt with it. It can be really hard to see some of the people you work with being isolated and not being able to see their family. It's difficult not to have a solution for them, but just listening to them and letting them know you understand and are on their side make a massive difference.

The support I received from my co-workers and supervisors at work has been incredible throughout this time. There has been lots of extra training and regular contact to keep everyone up to date on the changes in how we work, and the staff are always offering to have a chat about anything, even if it's not work related. There is always someone to talk to, even if you don't need it, it's nice to know someone is there for you.

As a worker in the care sector, being able to support people to come home and get back to as much normality as possible is incredibly rewarding. Knowing that I am able to play a part in reuniting families or being there to support someone who may be on their own is just amazing. That feeling of knowing that you are making a real difference to someone's life is the best feeling in the world.

The people that I have met through care have made a huge difference to my life. From meeting some of the most amazing colleagues, to hearing so many unique stories and learning so many new things. The people you meet really do make you think about things differently and look at things with a whole new perspective.

I think to work in adult social care you need to do just that. Care. You can't be judgemental, and you really need to be able to put the people that you work with before yourself. Our team has an incredible passion to do what is best for their service users and everyone works together to help each other out. It's not just a job, it's a way of life almost. You will have tough days but being able to step back and see the whole picture is important. You need to be able to see all the good that you are doing and how it massively outweighs the harder moments. A tough 30 minutes in your day really can make someone's life a whole lot better. So, I'd think perspective is another one of the most important qualities that you need.

I never wanted to work in care. I had an awfully negative opinion of what a job in care would mean. But unless you try it you will never know. Care is one the most rewarding jobs that you can do. I mean, to go to work and make so many people's lives easier, happier or just less lonely, is genuinely one of the greatest feelings in the world. No two days are the same and there are so many people to meet and experiences to have. If it's a role you are considering, just try it. If you don't like it then you can try something else.